How it works. Nothing gets built until you've seen the plan and said yes.
Business Systems ReviewPaid, and the plan is yours
If you go aheadBuilt from your plan
Once a build is liveOffered, if you want it
The Business Systems Review is an operations audit for small businesses. It looks at how the work runs, not at your accounts. You get a clear view of how the business runs today, department by department: how an enquiry becomes a job, how a job becomes an invoice, and how information passes between people and tools. Every delay, duplicate entry and task only one person can do is recorded and costed.
What you get
- Each core process written up as it runs today
- Every leak costed in hours and money, from your own figures
- A list of every tool you pay for, what it holds and who uses it
- What lives only in one person's head, and what stops when they're away
Your part
Some time from you and the people who do the work, and view-only access to your tools where it helps.
What comes next
The findings go straight into designing the fix, still inside the review.
Business Systems Review. Paid, and the plan is yours.
The findings become a plan: what to fix, in what order, and the system that does it, designed around the tools you already rely on. Every recommendation comes with a reason you can check against your own numbers.
What you get
- Fixes ranked by what they save against what they cost
- The system design: what connects to what
- Our quote for the build, in writing
- Which of your tools to keep, connect or cancel
Your part
Reading the plan and telling us what matters most to you.
What comes next
You decide: build it with us, take the plan elsewhere, or keep it on file.
Business Systems Review. Paid, and the plan is yours.
We build in the order the plan sets, most valuable first, connecting the new system to the tools you're keeping and bringing your existing records across. Each fix goes live only once you've seen it working and signed it off.
What you get
- Working systems, live in the business
- Your existing records brought across from the tools you're replacing
- Routine decisions handled automatically, the big ones still routed to you
- The subscriptions the new system covers, ready to cancel
Your part
Signing off each fix before it goes live.
What comes next
Your fixes are live, and you choose whether we look after them.
If you go ahead. Built from your plan.
Once your systems are live, we keep them running: we fix anything that stops working as it should, keep each connection working when the software behind it updates, and tune the system so it stays efficient.
What you get
- Problems fixed when something stops working as it should
- Connections kept working through software updates
- Existing automations adjusted when one of your processes changes
- A report each month on what the system is doing
Your part
Telling us when a process or a tool you use changes.
What comes next
The next items on your plan are quoted and built separately, whenever you're ready.
Once a build is live. Offered, if you want it.
69% of US home-service owners say they win more than half their quotes.Data on 742,137 proposals puts the average win rate at 34%.
Every gap between your tools is work done by hand. Someone copies it across, or it gets forgotten.
We map each gap, then join your tools into one system built around how you already work.
Before. Work gets copied from tool to tool by hand.
Before. Work gets copied from tool to tool by hand.
The audit. Every tool, every handover, every leak: mapped.
After. The work moves on its own, and you get the finished result.
Every tool name and logo shown here belongs to its owner. We show them only to illustrate everyday business tools. None of these companies endorses, approves or partners with Thirty3 Labs.
Questions owners ask.
What is an operations audit for a small business?
An operations audit for a small business is a look at how the work runs, not at the accounts: how an enquiry becomes a job, a job becomes an invoice, and where time and money leak along the way. Ours is called the Business Systems Review. You get each leak costed in your own numbers, what to fix first, and the systems we'd build, in writing.
What is a business process audit?
A business process audit checks how each process in a business really works, step by step, and where it wastes time or money. Our Business Systems Review covers every process from the first enquiry to getting paid, and costs each leak in your own figures.
Can I start with just one problem?
Yes. Bring the area that hurts most and we'll start there. If it turns out the cause sits somewhere else, we'll show you where before going further.
Do you need my passwords?
No. We ask for view-only access, exports or screenshots, and a list of who has access, never the logins themselves.
How much does the Business Systems Review cost?
It depends on the size of the business and how much we look at, so we set it for each business once we've talked. If you go ahead with the build, the fee comes off the build price.